Consultancy Services
 Documentation
 Auditing
 Training
 Implementation
 Secondment
 Retained Services
 


Documentation
Quality / Safety / Environmental / HACCP Manuals & Plans
Management / Technical / Operating Procedures & Forms
Contingency / Emergency / Recovery Action Plans
Quality / Safety / Environmental Management Plans & Programmes
Inspection & Test Plans / Audit Checklists / Flowcharts, etc.
Work Instructions / Method Statements / Action Cards, etc.

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Auditing
Internal Audits (1st Party Audits)
Supplier Audits (2nd Party Audits)
External Audits (3rd Party 'Independent' Audits)

Investigate and determine causes and extent of nonconformities

Advise top management of current practices and future actions

Audit Reports assessing compliance with requirements

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Training

Executive briefings (single Standard, Specification, Code, etc.)

Awareness seminars (per Standard, Specification, Code, etc.)

Auditor workshops (Quality / Environmental / Safety, etc.)

Existing auditor conversion and upgrade workshops

Management Representative workshops

Documentation writing workshops

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Implementation

Provide consultancy advice, motivation and staff support

Develop understanding of Quality, Environmental, Health & Safety, etc.

Investigate, analyse and resolve existing management system problems

Formulate and communicate sustainable improvement strategies

Report management system progress to top management

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Secondment

Act as Quality Manager / MR / Internal Auditor, etc.

Work in client organisation as if a member of staff

Represent the client during certification and surveillance audits

Analyse data and compile and present top management reports

Communicate with Certification Body (CB) during external audits

Provide on-site support for management systems set-up, auditing, etc.

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Retained Services
Maintain and update management systems
Conduct internal audits and supplier audits
Review and reflect changes in the organisation

Include requirements of additional / new standards

Support and advise staff on a first-hand basis

Be available at short notice to attend client offices

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